Title

Topic

Objectives/Outline

Course Length

Marketing Blurb

The Great BA

Business Analysis Skills & Competencies

Light-hearted delivery, with a strong, solid message; this gem of a presentation gets the audience thinking about how to differentiate themselves in the business analysis space, in the areas of

• Communication
• Relationship building
• Leadership
• Knowledge management
• Organizational skills
• Versatility
• Adding value

75 minutes

We all know a great BA when we see one, especially when we see them skillfully and artfully at work in their discipline, but can you articulate the difference between …
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The Right Stuff

Problem Solving and Action Planning

With practical, hands-on examples, learn how to

• Identify the right problem
• Uncover the right solution
• Put the right plan into place

90 minutes

Why does problem solving seem so hard? How do we keep ourselves from getting overwhelmed by the problems we're facing, or distracted by the first solution that comes along?  Wouldn't it be nice to have a simple way to …
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Uncertainty Rules

Uncertainty or ambiguity management

With light-hearted but useful scenarios,

• Discover ways to identify someone's risk tolerance (including your own).
• Practice ways of identifying and prioritizing risks and risk response strategies.
• Practice ways of demonstrating control over uncertainty through risk response planning.

90 minutes

What do you think of when you read these words: “Uncertainty Rules”? Does uncertainty rule or govern what we do? Should it? Does uncertainty have its own set of rules …
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Communicating with Diverse Teams

Communication

Participants will increase their awareness of communication, including why it's so hard, why it's so important, and how to improve success rates by

• Thinking in new way about some aspect of the art and science of communication.
• Giving thought to their own communication preferences.
• Finding one thing they'll do differently - starting now - based on what they've thought about during the session.

75 minutes

Have you ever carried on a conversation with someone, when you knew you were speaking the same language, but your message just wasn't getting through?  Have you ever  …
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Title

Topic

Objectives/Outline

Course Length

Marketing Blurb

Knowing &Growing Your BA Toolkit

Business Analysis tools & techniques

Participants are exposed to 4 new tools for business analysis, including tools to assist with

• Requirements elicitation
• Requirements management
• Requirements documentation,
• Requirements traceability

75 minutes

Like James Bond and his genius with his “spy tools,” a good BA needs to know and understand how to use the BA toolkit.  But even more important is …
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Project Methodologies

Project Management Methodologies

With relevant scenarios and detailed discussions, this course

• Provides participants with an overview of essential concepts behind the different project management methodologies
• Enables participants to articulate strengths and weaknesses and common applications of each
• Allows participants to participate in a knowledge exchange about their own experiences with different methodologies to help each other become more well-rounded

75 minutes

What's the difference between waterfall and iterative methodologies?  Which one works best in certain situations?  What are the essentials to making them …
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BA Tools & Use Cases

Requirements Documentation

Provide participants with increased exposure to a variety of BA tools, including common uses, purposes, strengths & shortcomings of frequently-used tools such as

• Tools related to context
• Tools related to process
• Use cases

75 minutes

The BA discipline includes a wide variety of tools to help elicit and document requirements…how do you know which ones apply? Use cases are…
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Requirements Management & Traceability

Requirements Management

Requirements Traceability

With useful examples and exposure to commonly used tools, this class is designed to

• Reinforce the value of the requirements management discipline
• Introduce common requirements management tools and techniques

75 minutes

What is requirements management? Why is it important?  What role does traceability play in the success or failure of a technology project?  This highly interactive session
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Facilitating a Requirements workshop:  it's not just a meeting

Requirements Elicitation

Participants are exposed to detailed strategies for orchestrating a requirements workshop, including

• Successful planning
• Successful opening
• Successful facilitating, and
• Successful closing.

100
minutes

Business Analysis requires the ability to elicit and document requirements, and a requirements workshop can be …
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Title

Topic

Objectives/Outline

Course Length

Marketing Blurb

Are you a good builder?

Relationship Building

Interactive discussion and practice allows participants to

• Understand key building blocks of relationship building: communication, power dynamics, and integrity
• Learn how to apply key principles of relationship building to day-to-day work or project roles

75 minutes

Have you ever noticed how some people appear to just “get along with everyone”?  How about those who …

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Change Management

Change management

Engaging discussion on change management allows participants to

• Identify key concepts in change management theory
• Apply key concepts in change management to project situations through discussion and role-play activities

75 minutes

If it's true that the only thing that doesn't change is that “things change,” then why are we as human beings so uncomfortable with change? And if it's not …
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Leadership & Motivation

Leadership

Through discussion and real-life examples, participants can

• Identify key characteristics of successful leaders
• Characterize their own leadership style and areas for improvement
• Take away tools to assist them in their ability to demonstrate leadership.

75 minutes

Influencing without authority, leading from within, motivating others – these skills are all critical to project leadership.  Whether you're in a …
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Title

Topic

Objectives/Outline

Course Length

Marketing Blurb

Running Projects the PM way, the BA way or the right way?

Project Management and Business Analysis
Role and Responsibility Definition
Interpersonal Dynamics

Built around a lively and accessible project topic, participants are taken through the project lifecycle to help them

• Understand role definition & overlaps between the PM and BA space
• Look at the characteristics of successful PMs and BAs, including what they have in common and where they differ
• Engage in a hands-on exercise to help improve your ability to work effectively with PM's and BA's

3 hrs

Teams work best when everyone knows their part.  Come explore how to work together …
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