Supervisory Series Public

Classes:

If you’re interested in more information or registering for the series, please fill out this form to contact us.

Virtual over the Zoom platform

Built with new leaders in mind, the Supervisory Series will give anyone in leadership the foundational skills they need to succeed as a leader.

A title doesn’t make a leader, a person’s words and actions make them a leader. If you want others to say, “Working with that person was one of the highlights of my career,” this series is for you.

With the purchase of companion coaching, you’ll receive a coaching call between sessions to supplement your learning.

Built with new leaders in mind, the Supervisory Series will give anyone in leadership the foundational skills they need to succeed as a leader. A title doesn't make a leader, a person's words and actions make them a leader. If you want others to say, "Working with that person was one of the highlights of my career," this series is for you.

The Supervisory Series is here to give training to new leaders in small, consumable sessions, that build upon each other over time. This series includes targeted development components intended to improve the interactions front‐line leaders and other leaders have with their teams. The series includes foundations that are critical to effectively leading and directing the work of others.

In this public access offering of the series, you'll participate in 6, 2 hour sessions and have homework between sessions to supplement learning. If you'd like to deepen your learning, you can purchase the companion coaching to have a coaching call in-between each session. If you'd like to bring this training into your whole team and/or expand upon this offering, check out the full series here.

Foundations of Effective Communication

Highlighting critical communication tools and techniques, this session will introduce three principles of effective communication, as well as an interactive overview and application of four common communication styles, including how to recognize them, and what to do about them, specifically within the context of your organization.

  • I can describe the three principles of effective communication, including what they are, and what they mean to me.
  • I can recognize four common communication styles and what to do when I encounter them at work.
Moving at the Speed of Change

This engaging look at a framework and a common language to use when talking about change will help you look at change a little differently, with the end goal of helping you identify what kinds of changes your team will likely encounter and improving your ability to help your team through transition process.

  • I can describe the process of “change” succinctly and memorably.
  • I can help myself and others through change.
Is Your Message Getting Through

This module focuses on four critical steps to delivering messages effectively, beginning with knowing the purpose for the communication, the preferences of both the sender and the receiver, and the plan for ensuring that the communication transaction was complete and effective – including anticipating the likely obstacles and risks.

  • I can identify the objective of a communication before initiating it.
  • I can prepare for obstacles that would prevent my communication from being successful.
Interacting Successfully with Other Human Beings

Grounded in best practices in emotional intelligence, this module focuses on techniques, approaches, and skill practices to help supervisors become more adept at adjusting their communications and interpersonal interactions with others both through planning and in‐the‐moment.

  • I can recognize how my style is similar or dissimilar to another person’s.
  • I can manage my own behavior, words, and nonverbals to ensure an effective exchange.
Navigating through Tough Moments

Conflict is bound to emerge in any work environment, and this module equips participants with the tools they need to navigate through tough moments of conflict in the workplace, including focusing on making the situation safe, valuing other human beings, finding common purpose, demonstrating candor, and practicing effective communication.

  • I can recognize and diffuse indicators of conflict.
  • I can move conflicting individuals towards an effective resolution.
The Gift of Feedback

This module presents a paradigm for giving and receiving feedback that allows front line leaders to become more comfortable and adept at providing and hearing praise and corrective feedback.

  • I can present feedback in a safe, meaningful, and actionable way.
  • I can receive feedback in a way that is productive for our organization.

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