Customer Service Essentials

Tuesday October 29, 2019 8:30 AM   Half-day Workshop: Customer Service Essentials @the Simpson College West Des Moines Campus 1415 28th St #250, West Des Moines, IA 50266 – $159 per person Beyond the helpful smile, gain specific, tactical ways to raise your customer service game to excellent, and keep your customers coming back for more (and bringing their friends!). Would your customers travel an extra mile or spend an extra dollar to work with you instead of your competitors?...

Relationship Based Sales

Tuesday October 29, 2019 1:00 PM   Half-day Workshop: Relationship Based Sales @the Simpson College West Des Moines Campus 1415 28th St #250, West Des Moines, IA 50266 – $159 per person Relationships make or break sales. Regardless of what you know about your products and services or how great they are, if you don’t connect well with the potential customer or the existing customer, the sale (today’s or tomorrow’s) is lost. Gain proven techniques to build longer lasting customer...

Maximizing Project Success Through PM-Sponsor Relationships

Thursday November 21, 2019 8:30 AM   Full-day Workshop: Maximizing Project Success Through PM-Sponsor Relationships @the Simpson College West Des Moines Campus 1415 28th St #250, West Des Moines, IA 50266 – $318 per person There is no more crucial relationship to the success of a project than the Project Manager / Project Sponsor relationship. This full-day workshop explores how to develop and maximize that relationship in a way that ensures the success of the project and the organization. The...

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