We’ll “bring” the training to you live, virtually (or live, in-person when it is safe to do so) and our highly engaging trainers will make the learning experience fun, memorable, and highly applicable.
This hands-on course takes a close look at effective communication strategies, starting with laying the foundation of communication basics – the table stakes of communication, and understanding your own style and preferences. The course moves on to more advanced techniques such as matching the mode to the message.
Communication Essentials – Overview:
This deep dive into the secrets of effective communication includes instruction, workshops, small-group and individual activities, skill practice, self-assessment, and development planning to account for communication styles and techniques for multiple mediums.
Interactive skill practice in the afternoon gives you valuable tools for those key communication moments, such as writing to influence or persuade, delivering and receiving unpleasant messages.
Communication Essentials – Objectives:
By attending this course, participants will:
- Reshape the way you approach communication
- Recognize common temperaments, types, and communication
- Identify how to adjust communications to meet the needs of the audience
- Gain some tips & strategies to improve your ability to listen
- Relate valuable techniques for diffusing defensive moments in communication
- Discover the key to successful communication in a wide variety of forums, for a wide variety of purposes, including how to ensure mode and message match the intended purpose
- Encounter takeaways and tools you can use any time