The Art and Science of Emotional Intelligence – Public


July 25th, 8:30am-4:30pm Central Time


In today’s complex and interconnected world, the ability to understand and manage emotions is essential for personal and professional success. In fact, recent studies show emotional intelligence is among the 10 most in-demand skills and has a 58% influence on job performance. Are you also a leader wanting to increase your team’s engagement? Employees with empathetic leaders report an increase in engagement (76%) and creativity (61%), leading to higher performance levels.

Learn about Emotional Intelligence in Your Clear Next Step’s tried-and-true W.H.A.T. format; you’ll learn What emotional intelligence is, How to apply it, Avoiding common pitfalls, and specific, concrete Tools and techniques to take back to work and boost your Emotional Intelligence in your day-to-day interactions with your team, colleagues, and customers.

Using a balance of instructor-led presentation and engaging, hands-on skill practice that simulates real-life situations in a nonthreatening way, this session will launch you on your way to being more effective in your current role by helping you raise your Emotional Intelligence and leverage emotional intelligence more effectively. Dispelling common myths about emotional intelligence, and packed with practical, try-this-now tips and techniques, this session has been increasingly popular since its inception. Regardless of your own Emotional Intelligence, you’ll walk away with tools you can use to get even better and unlock the full potential of your emotional intelligence – transform yourself, empower others and create positive change in your life and community.

By attending this series, participants will...

  • Gain a simple model for understanding the four stages of emotional intelligence
  • Practice examples of how to apply emotional intelligence in familiar situations
  • Encounter stories and anecdotes, tools and techniques to learn “the easy way” to avoid the most common and most painful mistakes around emotional intelligence
  • Experience tools and techniques to help youimprove your influence with others, including a tailored quick reference guide for future development

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